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Damage claim due to the state of the infrastructure

When an accident occurs on a Brussels-Capital regional roadway because of the condition of the road, it is possible to file a complaint.

What procedure should I follow?

  • Notify the police at the time of the incident and report any danger to other road users.
  • If possible, take photos of the scene and the damage
  • Contact the police (preferably on the spot) to draw up a report ; this will be requested to establish the facts; failing this, an independent signed witness statement (with a copy of a document authenticating the signature).
  • Provide the regional authorities with a copy of the pro-justicia or criminal record.
  • Submit a claim using the form below or via the insurance company.
  • When sending the claim, provide all supporting documents, such as estimates, expert reports, invoices, etc.