Online services for environmental issues

bhg.common.blank_link_warningBRUGEL is the Brussels gas and electricity market regulator.
Its website contains forms helping you choose the right energy source and supplier and providing administrative support:

• bhg.common.blank_link_warningBRUSIM – compare gas and electricity suppliers and prices in the Brussels-Capital Region (online module)
• bhg.common.blank_link_warningGreencheck - monitor the green component of your electricity supply

Sibelga is the only distribution network operator for electricity and natural gas in the 19 communes of the Brussels Capital Region.

On its website you will find forms which will make the management of your energy (meters - connections: opening/closing, works, rates, meter reading, EAN code, history) easier.

• bhg.common.blank_link_warningSubmit an application to Sibelga
• bhg.common.blank_link_warningMake a complaint to Sibelga

Even better: the website of Sibelga allows you to complete some formalities online:

• bhg.common.blank_link_warningSearch an EAN code
• bhg.common.blank_link_warningView the meter reading calendar (search by address)
• bhg.common.blank_link_warningReport your meter readings
• bhg.common.blank_link_warningSubmit a request for work
• bhg.common.blank_link_warningCalculate the rates for works
• bhg.common.blank_link_warningCalculate the nework usage rates with a distribution cost simulator (FR/NL)

The Energuide application allows you to keep close tabs on your consumption, but also your expenses. You can now follow your energy consumption for electricity, gas, water, fuel oil or even your car.

• bhg.common.blank_link_warningManage your energy consumption with the Energuide application
  (online module or mobile service)

‘Classified installations’ refers to all activities, equipment or products that may have an impact on the environment and the surrounding communities, and that require an environmental permit.

• bhg.common.blank_link_warningView the list of classified installations on the Bruxelles Environnement website (search by keyword, by section number or using free text) (online database)

The website of Bruxelles Environnement shows you how to determine whether land is contaminated and how to prevent and tackle soil pollution.

• bhg.common.blank_link_warningComplete a number of soil-related forms online (application for access to the soil survey, application for a soil certificate, notification of and application for an exemption from an assessment of soil conditions, application for derogation under Articles 17 and 23, application for a grant for carrying out a soil survey and unknown source pollution treatment) through IRISbox
  (online service with electronic identity card)

Visit the bhg.common.blank_link_warningBrussels Environment website to learn about the different sources of noise, identify the relevant authorities, report noise pollution using a secure online form, keep up to date with the procedures to follow in the event of a persistent problem and, where provided for by law, request measures against noise.

The website of Bruxelles Environnement provides an application called Noisemonitoring which allows you to monitor in real time the noise levels, as recorded by 22 measuring stations. These stations list specific nuisances related to air, rail and road traffic 24 hours a day, 7 days a week. The results are accessible to the general public, in the form of an interactive map, clear graphs and analysis.

• bhg.common.blank_link_warningView the noise measurement results (interactive maps and charts) 

• To report a noise nuisance or to file a complaint, consult the pages of the bhg.common.blank_link_warning"Complaints, reports and alerts" section (Plaintes, signalements et alertes), "Noise" theme of the Brussels Environment website. 
• You can also bhg.common.blank_link_warningreport noise nuisance through IRISbox (online service with electronic identity card) 

Complaints about aircraft noise can be made to the Federal Government's Mediation Service for Brussels-National Airport. 

• bhg.common.blank_link_warningMake a complaint about aircraft noise (formulaire en ligne) 
• You can also find the procedure for filing a bhg.common.blank_link_warningcomplaint related to aircraft noise on the Brussels Environment website. 

• bhg.common.blank_link_warningSubmit a request for rat control to your commune through IRISbox
  (online service with electronic identity card)

Bruxelles-Propreté offers a number of online services with regard to local waste collection service points in the Brussels-Capital Region:

• bhg.common.blank_link_warningFind out the waste collection days for your street (online search)
• bhg.common.blank_link_warningFind the nearest bottle bank or Proxy Chimik dropping site (online search)
• bhg.common.blank_link_warningDownlad the Recycle! app which provides information about waste collection (mobile service)
• bhg.common.blank_link_warningFile a complaint to Bruxelles-Propreté (online form)

The Fix My Street application allows to report damage to public roads or the presence of rubbish and illegal dumping in one click (using the website or the mobile app) to the competent Brussels authorities. You can also view all damages on an interactive map.

• bhg.common.blank_link_warningReport a damage and view all damages to public roads online 
  online module or mobile service)

You can make a complaint if you continue to receive unaddressed advertising in spite of the bhg.common.blank_link_warningregional no-advertising sticker on your letterbox:

• bhg.common.blank_link_warningComplain about the non-compliance with the no-advertising sticker (online form)

The website 'bhg.common.blank_link_warningAir quality' of Bruxelles Environnement provides continuous information about the air quality in the Brussels-Capital Region.

• bhg.common.blank_link_warningReceive an alert in case of peak pollution by text message, email or through the Air Quality app.

The term "Low Emission Zone" is used to designate where polluting vehicles are not allowed to drive in a given city, or areas of that city.
The LEZ is in force across the territory of the 19 Brussels communes.

• bhg.common.blank_link_warningFind out with the LEZ simulator if your vehicle is allowed in the low emission zone of the Brussels Region (online module)

• bhg.common.blank_link_warningSubmit an application for derogation from the prohibitions provided for in the nature conservation legislation through IRISbox
  (online service with electronic identity card)

If you suspect a case of animal neglect or cruelty in the Brussels-Capital Region, you can make a complaint to Bruxelles Environnement.

• bhg.common.blank_link_warningMake a complaint about animal neglect and cruelty (online form)